FAQ

Q1: What makes Vault Candles unique?
Each Vault Candle is hand-poured in the USA with intention and care. Our candles feature affirmation-based designs, eco-friendly ingredients, and clean-burning soy or coconut apricot wax — combining mindfulness, design, and sustainability in every flame.

Q2: What kind of wax do you use?
We use 100% natural soy wax or coconut apricot wax blends, depending on the collection. Both are vegan, non-toxic, and free from parabens, phthalates, lead, and synthetic dyes.

Q3: Are your candles scented?
Yes! We offer a variety of premium fragrance blends — from relaxing White Sage + Lavender to cozy Cinnamon Vanilla and Vanilla Bean. Each scent is carefully chosen to inspire calm and complement your affirmation.

Q4: Are Vault Candles eco-friendly?
Absolutely. Our candles are made using natural waxes, cotton wicks, and reusable glass jars. We avoid harmful chemicals and use recyclable or compostable packaging whenever possible.

Q5: Where do you ship?
We currently ship to the United States, Canada, Australia, and most international destinations.

Q6: How long does delivery take?

United States: 2–5 business days

Canada & Australia: 10–30 business days

Rest of the World: 10–30 business days

Please note: Delivery times may vary slightly based on location, customs, or courier delays.

Q7: How can I track my order?
Once your order ships, you’ll receive a tracking number by email so you can follow your candle’s journey straight to your door.